Terms of Service
These Terms of Service ("Terms") govern your access to and use of CotMade, a platform that connects users with short-term rental properties. By accessing or using the App, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not access or use the App.
1. Acceptance of Terms
By using the App, you agree to these Terms and the Privacy Policy of [Your App Name]. If you are using the App on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Eligibility
You must be at least 18 years old to use the App. By accessing or using the App, you represent and warrant that you are 18 years of age or older.
3. Account Registration
To use certain features of the App, you may be required to create an account. You agree to provide accurate and complete information when registering and to keep your account information up-to-date. You are responsible for safeguarding your account and for all activities that occur under your account.
4. User Responsibilities
As a user, you agree not to: Engage in any unlawful activity, including fraud, harassment, or violating any applicable local, state, or national laws. Impersonate any person or entity, or provide false information. Upload or transmit viruses, malware, or any harmful code to the App. Use the App for any purpose other than its intended use of facilitating booking or renting properties.
5. Bookings and Transactions
Hosts: If you are listing a property, you agree to provide accurate, complete, and up-to-date details about the property. You must also ensure the property complies with all local regulations and safety standards.
Guests: If you are booking a property, you agree to pay the listed price and follow any specific rules and requirements set by the host.
Payment: Payments for bookings are processed via the App’s payment gateway. You agree to pay all applicable fees and charges related to your bookings.
Cancellations: Hosts and guests are bound by the cancellation policy specified in the listing or booking confirmation.
6. Fees and Charges
CotMade may charge service fees, booking fees, or other charges for using the App. These fees are disclosed before completing any transaction and are non-refundable, except as outlined in the cancellation policy.
7. Cancellation and Refunds
Refunds may be provided depending on the host’s cancellation policy and the circumstances surrounding the booking. Any refund requests must be made within 10 days of the booking's completion.
8. Intellectual Property
All content available on the App, including text, graphics, logos, images, and software, is the property of CotMade or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or otherwise exploit the content without permission.
9. Dispute Resolution
Any disputes arising out of or related to these Terms or the App shall be resolved through binding arbitration in [jurisdiction]. You agree to waive any right to participate in class actions or collective claims.
10. Privacy and Data Collection
CotMade collects and uses personal data in accordance with our Privacy Policy. By using the App, you consent to the collection and use of your data as outlined in the Privacy Policy.
11. Termination
CotMade reserves the right to suspend or terminate your account and access to the App at any time, for any reason, including violation of these Terms or engaging in fraudulent activities.
12. Limitation of Liability
To the fullest extent permitted by law, CotMade shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the App. Our total liability shall not exceed the amount you paid to CotMade for the services in question during the 12-month period preceding the claim.
13. Indemnity
You agree to indemnify, defend, and hold harmless CotMade, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including attorneys' fees) arising out of your use of the App or any breach of these Terms.
14. Amendments
CotMade reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date. By continuing to use the App after changes are posted, you agree to be bound by the revised Terms.
15. Governing Law
These Terms are governed by the laws of [jurisdiction], without regard to its conflict of laws principles.
16. Contact Information
For questions or concerns about these Terms, please contact us at:
Email: support@cotmade.com
Acknowledgment
By using the App, you acknowledge that you have read, understood, and agree to these Terms of Service.
Additional Clauses
17. Insurance
CotMade may offer certain types of insurance coverage for hosts and/or guests in connection with bookings made through the platform. Such coverage, if provided, is subject to specific terms and conditions outlined by the third-party insurance provider.
Hosts: We strongly recommend that hosts carry appropriate insurance for their properties and ensure that their coverage includes damage, theft, and liability protection. CotMade is not responsible for any damage, loss, or injury that occurs at a host’s property.
Guests: Guests should verify that their personal insurance covers their stay and any activities during the rental period. CotMade does not provide coverage for guests outside of its payment processing and service fees.
The availability of any insurance through CotMade is subject to change, and we reserve the right to modify or discontinue insurance offerings at any time.
18. Force Majeure
Neither CotMade nor any user shall be liable for any delay or failure to fulfill obligations under these Terms if such delay or failure is caused by events beyond their reasonable control, including but not limited to:
Natural disasters (e.g., hurricanes, earthquakes, floods)
Acts of war, terrorism, or civil unrest Government regulations, restrictions, or actions (e.g., travel bans, lockdowns)
Health emergencies (e.g., pandemics, outbreaks)
Labor strikes or disruptions
Any other event or circumstance that is beyond the reasonable control of the parties involved.
In the event of a force majeure occurrence, both CotMade and users are encouraged to make reasonable efforts to mitigate the impact and resume normal operations as soon as possible.
19. Reviews and Ratings
To ensure a transparent and trustworthy community, [Your App Name] allows users to submit reviews and ratings for both hosts and guests following a completed booking. By submitting a review, you agree to the following terms:
Honesty and Accuracy: All reviews must be based on genuine experiences. You agree not to post false, misleading, or defamatory content.
No Offensive Content: Reviews should not contain any offensive, discriminatory, or harmful language. We reserve the right to remove any review that violates our content guidelines.
Dispute Resolution: If a host or guest believes that a review is unfair or violates these Terms, they may request a review of the content through our dispute resolution process. CotMade will investigate and, at its discretion, may remove or amend reviews.
Public Nature of Reviews: Reviews will be publicly visible on the platform, and you acknowledge that your review may influence the future reputation and success of hosts or guests on the platform.
We encourage both hosts and guests to leave constructive feedback to improve the overall experience on CotMade
20. User Content
Any content that you upload, post, or otherwise make available through the App (including listings, reviews, images, and messages) ("User Content") remains your property. However, by submitting User Content, you grant CotMade a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute the content on the platform for purposes related to the service (including marketing, advertising, and user engagement).
You represent and warrant that you have all necessary rights and permissions to submit User Content and that your content does not infringe upon any third-party rights, including intellectual property or privacy rights.
21. Advertising and Promotions
CotMade may, from time to time, display advertisements or promotional content on the platform. We may also run special offers, contests, or other marketing initiatives. By participating in any promotions or offers, you agree to the specific terms and conditions associated with them.
Promotions are subject to availability, and CotMade reserves the right to modify or cancel any promotion at its discretion.
22. Modification of the Terms
CotMade reserves the right to modify, update, or amend these Terms at any time. Any changes will be posted to this page, and the "Last Updated" date at the top of the page will be revised accordingly. It is your responsibility to regularly check this page for updates. Continued use of the App after changes to the Terms will constitute your acceptance of those changes.
If any material changes are made, you will be notified via email or through the App itself.
23. Severability
If any part of these Terms is found to be invalid, illegal, or unenforceable by a court or other legal authority, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be modified to reflect the intent of the parties as closely as possible.
24. Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices or agreements published by CoTMade on the App, constitute the entire agreement between you and CotMade with respect to your use of the platform. They supersede any prior agreements, understandings, or communications, whether written or oral, related to the same subject matter.
25. No Waiver
Failure by CotMade to enforce any provision of these Terms shall not be deemed a waiver of that provision or the right to enforce it in the future.
26. Headings
The section headings used in these Terms are for convenience only and shall not affect the interpretation of the Terms.